Informații de bază:

Our client is a foreign company, a dynamic travel agency dedicated to providing exceptional travel experiences to customers. The company is passionate about delivering top-non tech service and creating unforgettable journeys for our clients.

Responsabilități:

• Verifying and checking the already made bookings for customers using various GDS (Global Distribution Systems) and booking portals;
• Maintaining accurate records of transactions and customer interactions;
• Assist passengers by addressing inquiries related to travel arrangements;
• Make and confirm reservations for flights, accommodations, and other travel-related services;
• Handle ticket rebooking and issuance as necessary.

Cerințe:

• Proven working experience in GDS Amadeus with the ability to navigate through the system effectively will consist an advantage;
• Strong computer skills and problem solving;
• Ability to work in a fast-paced environment and handle multiple tasks;
• Excellent problem-solving abilities and attention to detail;
• Experience in ticketing systems and customer service will consist an advantage.
• Previous experience in a similar role within the travel industry is nice to have;
• Excellent verbal and written communication skills in English, Romanian, (Knowledge of Italian language at B1 level);
• Excellent communication and customer service skills;
• Detail-oriented with strong organizational abilities;
• Ability to work efficiently in a fast-paced environment;
• A passion for travel and a desire to create memorable experiences for customers.

Ce oferă compania:

• A conveniently located office in the city center with all amenities;
• Salary of 500 Euro Net (IT Park Resident Company);
• Official employment according to the Moldovan Labor Code;
• Full Time Employment: 5 days a week, from Monday to Friday;
• Training will be provided within the company;
• Support and motivation at all stages of development;
• Opportunities for career growth.